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Customer care

Returns

Check returns against your policy.

  1. 1

    Bring your context

    Bring the return request, order details, and your current return policy into the workspace.

  2. 2

    Run the workflow

    Compare the request with the policy and identify any missing details before proposing a resolution.

  3. 3

    Review the result

    Review the suggested outcome and customer reply before taking action in your store.

Works with

  • Zendesk
  • Shopify
  • NetSuite

Start with a request

Review this return request against the policy I shared. Summarize the relevant facts and draft a reply for me to review. Do not issue a refund or contact the customer.

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Illustrative workflow output

Return request review

The work, brought together for your review.

Order context
Purchase and delivery dates checked
Policy check
Within the return window
Customer reply
Return instructions drafted
Decision needed
Confirm the refund or replacement
Ready for your reviewIllustrative data · Nothing sent or published

A FEW THINGS TO KNOW

Frequently asked questions.

Plans, capabilities, and the details behind them.

Plans & credits

Choose your capacity. Bring your whole team.

How does the free trial work?

You get 7 days free with every feature, and no card is required. When the trial ends, choose a plan to keep your coworkers running.

Is there a free plan?

No. There's a 7-day free trial, then plans start at $20 a month.

Which plan should I choose?

Start with Go at $20 a month for day-to-day work. Plus at $100 a month adds a larger monthly credit allowance for more frequent tasks. Choose Pro at $200 a month when your team needs more capacity, or use one-time credits for a temporary increase in usage.

How does team pricing work?

Plans are priced per organization, not per person. Your team shares a single credit balance, with no additional per-seat charge and no limit on team members.

How are credits used?

Credit usage varies with the model, task complexity, context, connected tools, and frequency of automation runs. Monthly credits renew each billing cycle and do not roll over. Unlimited automation runs still use credits.

Can I buy credits without a subscription?

Yes, one-time credits are available separately from monthly plans. These credits last one year and are used after your other credit balances. Go includes 10,000 monthly credits, Plus includes 40,000, and Pro includes 100,000.

What does the Pro plan include?

Pro is $200 per month and includes 100,000 monthly credits, a shared team balance, and email and live video support.

Product capabilities

From the first idea to the everyday work.

What can my AI team help with?

Research customers and competitors, draft product listings and campaigns, review orders and returns, compare suppliers, and prepare finance and inventory reports. Coworkers use your business context, reusable skills, and connected tools to work across these tasks.

Can I connect my tools and create multiple coworkers?

All plans include unlimited coworkers and service connections. Connect supported apps, APIs, and MCP tools, then give each coworker the access needed for its work. Available integrations depend on the connected service and its permissions.

Can coworkers browse websites and run code?

Coworkers can search and read websites, navigate complex pages in a dedicated browser, and run scripts to process files and data in a sandboxed environment.

Can I use different AI models?

Choose from models by OpenAI, Anthropic, Google, and open-source providers. Set the model and reasoning level for each thread: faster models for routine tasks, and more capable models for research and complex analysis.

Can coworkers remember context and automate work?

Use Memory, skills, and connected apps to keep business context available across work. Set up recurring tasks for reporting, monitoring, and other repeatable workflows, with permissions controlling actions in your connected tools.

Security & teams

Useful access. Clear boundaries.

How do I control what a coworker can do?

Connected apps use a shared permission system. Review the access you grant and choose which actions require approval before a coworker changes information in your tools.

Does adding teammates change the price?

No per-seat fees are included in these plans. Your organization shares its credit allowance, so pricing grows with usage rather than headcount.

How should my team manage access?

Give coworkers access only to the tools and information their work needs. Use permissions to set boundaries, review sensitive actions, and keep your team in control of connected accounts.

Billing & support

Know what happens before you subscribe.

When do plan changes take effect?

Upgrades apply immediately, with prorated credits for the rest of the current billing period and no change to your renewal date. Downgrades and cancellations take effect at the end of the billing period.

What support is included?

All paid plans include email support. The Pro plan also includes live video support.